Uptime History
Service History & Uptime
load.tw aims for high availability. This page documents our infrastructure decisions and service history.
Infrastructure Overview
- Application server — Dedicated hosting with automated monitoring and restart
- Database — MariaDB with daily automated backups
- Media storage — Distributed cloud object storage with edge caching
- CDN & Protection — Cloudflare global network with DDoS protection
- SSL — Full encryption on all connections
Uptime Commitment
While we don't offer a formal SLA (we're a free service), our target is 99.9% monthly uptime. Planned maintenance is performed during off-peak hours (typically 2:00–4:00 AM UTC+8) and announced in advance when possible.
Monitoring
We use automated health checks that run every 5 minutes, monitoring:
- Web server response time and status codes
- Database connection and query latency
- Cloud storage accessibility
- SSL certificate validity
Incident Response
If you experience any service disruption, please check the current status page first. For urgent issues, contact us via the contact form.